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We consistently upgrade our goals to improve the quality of service.we provide and to maximize customer satisfaction. .
Abstract: This thesis is concerned with the measurement of customer satisfaction with the quality of services in sales of furniture. Internship - After Sales. .
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improving of service quality, explain the conception of the customer satisfaction, outlines the possibilities of it's measuring and. .
Theoretical part of thesis assesses services, quality and customer satisfaction. .
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relationship between service quality and customer satisfaction, as well as the positive relationship between customer satisfaction and. .
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